hp omen laptop won’t turn on

[Marinistis]

OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7B9S2AV)

Product 9R64OUA

Laptop is not turning on with and without charger. Black screen only.

[Garp_senchau]

@Marinistis, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your OMEN by HP 16.1 inch Gaming Laptop PC is not turning on and only shows a black screen, you can try the following troubleshooting steps:

Power Cycle the Laptop:

• Disconnect all external devices and peripherals.
• Hold the power button for about 30 seconds to ensure the laptop is completely powered down.
• Reconnect the charger and try to turn it on again.

Check the AC Adapter and Battery:

• Ensure that the AC adapter is connected properly and that the power outlet is functioning.
• Try using a different AC adapter if possible to rule out the possibility of a faulty charger.
• If your laptop has a removable battery, try temporarily removing it and using just the AC adapter.

Inspect the DC Jack:

• Ensure that the adapter barrel connector is inserted properly into the DC jack. Incorrect insertion can trigger embedded controller protection, preventing charging or powering on.

Reset the Embedded Controller:

• After powering off, press and hold the power button for more than 10 seconds to try resetting the Embedded Controller (EC).

Also, you may refer to these guides:

HP PCs - Computer does not turn on, start, or boot | HP® Support

HP PCs - Computer starts but the screen remains blank (Windows 11, 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,