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‎07-16-2019 10:31 AM

HP Recommended
Operating System: Unknown

so when i resratrt it goes to a blank screen. i always have to hard press power and restart. 

1 REPLY 1

‎07-18-2019 04:03 PM

HP Recommended

@goto35

Thank you for joining the HP Community

 

Could you please help me with the exact model name or the product number of the Notebook and the operating system?

Do you see any lights on the notebook?

 

Keep me posted.

 

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

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