Showing results for 
Search instead for 
Did you mean: 
  • ×
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

hp omen x 2s 15 probleme rotation second screen

HP Recommended
hp omen x 2s 15
Microsoft Windows 10 (64-bit)

Hi there! Several months ago I had bought this omen laptop and upon installing all drivers, I install omen command center and it asks to install hp system event utility so I can properly use the second screen. I'm also using hp support assistant and I also tried manually downloading everything from the hp support AND downloading all drivers with sdi lite, driver booster and drivermax. No matter what I try the result is the same: my secondary screen gets flipped and if I try to rotate it it just rotates back immediately. I tried Win 10 build 1903 and 1909. I don't have a recovery partition so I only tried clean installs using Microsoft's media creation tool. Touchscreen also is flipped and it works on the wrong screen as well. I tried tablet pc settings, calibration, disabling Windows autorotation and probably lots of other things I don't remember right now. I'm all out of ideas.

HP Support Agent
HP Support Agent
26,611 26,545 1,247 1,287
Message 2 of 2
Flag Post
HP Recommended


Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation