cancel
Showing results for 
Search instead for 
Did you mean: 
Alejocas17
New member
1 0 0 0
Message 1 of 2
207
Flag Post

hp pavilion 15 freezes suddenly

HP Recommended
Pavilion 15 - dkxxxxla

My pc freezes suddenly while I play or do any task .. It freezes in such a way that I can only forcefully turn it off, nothing else works, I thought it would soon be the hdd, but then I installed an ssd, and mounted the OS on it , then it was still happening the same, so I updated the bios to the latest version, this improved it a couple of days .. But it happened again.

Thanks in advance

1 REPLY 1
kevin-t
Retired
Retired
20,511 15,846 324 972
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Community in Spanish, and post your question there so you can get support in Spanish.

 

Thank you for your understanding.

HP Support Community


I work on behalf of HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation