i recently bought hp pavilion gaming laptop ec 1052ax and and after playing gta v for just 5 mins my keyboard is hot to touch and also temperatures shown in omen comman center as 102 c and i am worried about the temps and i have gone through all the related questions answers and all the jobs are done
hp cool sense
extensive 2 hrs diagnostics test done no errors
updated bios f11
reset os in settings
still the temperatures are at 97-102c
and also checked no processes are running in task manager
with just chrome tabs temps are around 80+c
is there any callback for this model are any help can be done from your side as design flaws and also hinge is swinging for fan speed at 3
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you tried uninstalling the game and checked the system temperature?
Does computer run hot while playing other games?
You can prevent overheating by making sure there is adequate ventilation around the computer, the fan vents are cleaned regularly, and the BIOS is up-to-date. For more information, go to Protecting and Caring for your HP Notebook PC.
Since you have already tried most of the troubleshooting steps to resolve the issue and the issue persists.I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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