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sumit0905
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Message 1 of 13
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hp victus wifi problem network not found

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Microsoft Windows 11

I bought hp victus 16 with ryzen 5 5600h rx5500m with windows 11

facing a issue with wifi network adaptor of my laptop it is showing network not found in after 1-2 days continuously after i am doing troubleshoot if wifi it fixes for the time but again shows the same issue in after 1 day. Please help me with the issue and make it fix

12 REPLIES 12
Dilip_18
HP Support Agent
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Message 2 of 13
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Hi@sumit0905,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Wi-Fi issues with the HP Victus Notebook.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try updating the network drivers from HP.COM
  • You can do Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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Caloy23
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Message 3 of 13
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I have done all your recommended solution but the issue is still the same. I wonder what's really wrong with victus

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Dilip_18
HP Support Agent
HP Support Agent
2,759 2,757 92 99
Message 4 of 13
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Hi@Caloy23,

 

Thank you for responding, I appreciate your time and effort.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click this link for the HP Cloud Recovery Tool (Windows 11). https://support.hp.com/si-en/document/ish_4511095-4511141-16

 

If the issue still persists then would request you to contact our HP Support and our Support Engineers should be sort this out. HP Support can be reached by clicking on the following link https://www.hp.com/contacthp/
 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

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Rikardo11
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Message 5 of 13
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Did you manage to find a solution to this? I have exactly the same issue. Bought the Victus about 6 months ago and since then the WIFI would randomly lose all available WIFI networks - and only a reboot fixes the issue. I have updated the bios to latest version and all windows updates. However i noticed the installed network driver for the realtek wifi adapter is version 6001.0.10.344 dated 09/12/2021. The hp.com driver update site has 2 drivers for the victus v1.0.0.194 Rev.S dated Dec 6, 2021 and v1.0.0.199 Rev.S dated Mar 11, 2022 - however i'm unable to install these - even if i remove the current wifi driver and manually install the ones from the site. On reboot it always re-installs v6001.0.10.344. The wifi issue is really frustrating and i believe it is a issue with the victus 16

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Doctorme1337
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Message 6 of 13
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Go to device manager and open advanced settings of WiFi card. Disable 5G and set 2.4 on b/g/n only. Your problem should be solved. Good luck!

1 person found this reply helpful
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Rikardo11
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Message 7 of 13
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Thanks Doctorme1337!! Have just done that. Fingers crossed i won't get no more disruptions now. 

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Doctorme1337
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It worked for me.. also I disabled roaming aggressiveness.

 

Didn’t have any issue since making these adjustments. Hope it will be the same for you.

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Rikardo11
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Unfortunately it didn't work for me as i just lost all 'available wifi networks'. I will now disable roaming aggressiveness - as mentioned in your last message - and see if that makes a difference.

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Doctorme1337
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Message 10 of 13
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@Rikardo11 wrote:

Unfortunately it didn't work for me as i just lost all 'available wifi networks'. I will now disable roaming aggressiveness - as mentioned in your last message - and see if that makes a difference.


Please let us know if that did the trick?

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