i'm very concerned about my laptop's temperature

[othmanmtsm]

Hello everyone,

i just got a pavilion 15 gaming laptop with an i5-9300H CPU, i don't really wanna use it for gaming, but i tried out a few, and the CPU temperature seemed really high (between 80 and 90 Celsius) and sometimes it hits 95-96 .

I don't know if this is normal for a laptop since the body is pretty thin to properly cool all the component and the max temp for the CPU is 100C, so if someone can give me any information about this i'd appreciate it.

thank you,

[Echo_Lake]

@othmanmtsm
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  
use the following steps:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring.

For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.