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HP Laptop - 14-fq0032ms

i accidentally dropped my laptop a couple of times and the back of the main body frame/case/chassis or whatever has its support things snapped in half, so the body is loose and wont snap back into place

my touchpad is also screwed up a bit

i was wondering if theres any places that sell this specific model's frame/body/chassis or whatever

1 REPLY 1
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@xKamm 

 

Welcome to the HP support community.

 

I understand that your notebook back case is broken, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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