it says i need a operating disk when i try to play a big game but works on other stuff

[justinbt97]

when i play a big game like gta 5 it begins to freeze and crash then a blue screen with a sad face pops up like this 😞 saying thst it will restart for me and that it will check what is wrong then a black screen appears saying boot device not found and i need a operating disk or something like that.

[A4Apollo · Accepted solution]

Hi! @justinbt97, Welcome to HP forums.

I understand when you are playing games on your PC you get a blue screen.

Don't worry I'll try to help you out.

Did you make any software or hardware changes to your PC?

Please provide the serial number of your PC to assist you better.

Try updating BIOS and graphics drivers on your PC and check if it helps.

Please update the BIOS on your PC using this link.

Update the graphics card and other drivers on your PC using HP support assistant.

Refer this article to know how to use HP support assistant.

Also, run a system diagnostics test on your PC and let me know the results.

Refer this article to know how to run system diagnostics on your PC.

Hope to hear from you soon!

Take Care! 🙂

[justinbt97]

I updated all I could and it took care of the blue and black screen thank you so much for that

[A4Apollo]

Hi! @justinbt97! You're welcome and thanks for your kind response,

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,            

Have a great day!