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daniel99hg
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keyboad

HP Recommended
omen x 17
Microsoft Windows 10 (64-bit)

Hi.

some of my keyboard keys not working, where can I fix it?

thanks.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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@daniel99hg

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you run a keyboard test to confirm the hardware functionality

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

 

If the Test fails please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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