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‎10-29-2018 04:40 PM

HP Recommended
Product: Hp omen 17 w216tx
Operating System: Microsoft Windows 10 (64-bit)

Laptop keyboard lights were working fine few days back but 2-3 days before lights are malfunctioning like opening up or closing without any key press and now I am able to turn on and off light with f5 but light intensity is that much low that it could be barely seen. Help!

3 REPLIES 3

‎10-29-2018 04:47 PM

HP Recommended

Hello @fasih98

 

 

Are you still under warranty? If so, make a warranty claim and have the keyboard replaced...

Contact HP Worldwide | HP® Official Site

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‎10-30-2018 03:48 AM

HP Recommended

Well, Out of warranty but any idea how much replacement costs? And keyboard is working fine! But lights have issue

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‎10-30-2018 04:08 AM

HP Recommended

Its pricey. I can only find the USA keyboard assembly which includes the top cover (thats how they all come).

You would have to order it from HP directly and the price will be shown in the Cart.

For me, its 134.00 USA plus shipping and tax.

https://parts.hp.com/hpparts/Cart.aspx?mscssid=E9E21DD6A9694B81843281E576B8E31A&setDest=Cart&jumpid=...

 

If you require a differnt keyboard layout (non USA, I can not find it).

I assume your TX model takes a different language or layout.

 

 

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