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HP Recommended
15dc0022np
Microsoft Windows 10 (64-bit)

Hello everyone,

I just bought an HP Omen 15 dc0022np and on my command center do not have the ligthing option, i hope you can help me to fix it. 

1 REPLY 1
HP Recommended

@TheoRosario617

 

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the "Keyboard". 

 

Don’t worry, I’m here to help! 

 

The OMEN by HP - 15-dc0022np does not support 4-zone lighting backlit keyboard feature and that's why it is not listed in the Omen Command Center software. 

 

Hope this helps!

 

Let me know if you have any other questions.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

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