keyboard

[Nurin61]

my space bar cannot functioning

[A_Gayathri]

Hi @Nurin61,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with the space bar on your HP 14s-Fq0000 Laptop PC (1L4D1AV) isn't functioning, there are several steps you can take to troubleshoot and potentially resolve the issue:

Basic Troubleshooting

Restart Your Laptop: Sometimes, a simple restart can fix minor glitches.

Check for Debris: Ensure no dust or debris is under the space bar. You can gently blow compressed air around the keys to remove any particles.

Update or Reinstall Keyboard Drivers:

• Update: Go to Device Manager > Keyboards > Right-click on your keyboard device > Update driver.
• Reinstall: Right-click on the keyboard device > Uninstall the device. Restart your laptop, and Windows should automatically reinstall the driver.

Check Keyboard Settings:

• Go to Settings > Time & Language > Language > Choose your language > Options.
• Make sure the correct keyboard layout is selected.

Further Troubleshooting

Use an External Keyboard: Connect an external USB keyboard to your laptop. If the space bar works on the external keyboard, it may indicate a hardware issue with your laptop's keyboard.

Test in Safe Mode: Boot your laptop in Safe Mode to see if the issue persists. This can help determine if the problem is software-related.

Perform a Hard Reset:

• Turn off your laptop.
• Disconnect any external devices.
• Remove the power adapter and battery (if removable).
• Press and hold the power button for about 15 seconds.
• Reconnect the power adapter and battery, then turn on your laptop.

Advanced Steps

Check for Software Conflicts: Certain software or updates might cause keyboard issues. Try uninstalling any recent updates or software to see if the issue is resolved.

Perform a System Restore: If the problem started recently, you might be able to resolve it by performing a system restore to a point before the issue began.

Reset BIOS/UEFI Settings: Sometimes, resetting the BIOS/UEFI to default settings can resolve hardware issues.

• Restart your laptop and enter the BIOS/UEFI setup by pressing the designated key (usually F2, F10, ESC, or DEL) during startup.
• Look for an option to reset to default settings.

Run HP Hardware Diagnostics:

• Restart your laptop and press F2 repeatedly during startup to enter the HP PC Hardware Diagnostics.
• Run the keyboard test to see if any issues are detected.

Refer to this document:  HP 14s-fq0000 Laptop PC (1L4D1AV) User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.