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‎11-30-2020 09:47 PM

HP Recommended
Product: hp omen 15
Operating System: Microsoft Windows 10 (64-bit)

i just bought my hp omen 15 weeks ago. it was working fine but suddenly the games are not working well. the applications are opening slowly and lagging alot.

1 REPLY 1

‎12-06-2020 03:18 PM

HP Recommended

@Hanamichhi

 

I reviewed your post and I understand that the computer is running slow.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

Have you made any software or hardware changes on the computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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