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12-06-2020 03:18 PM
I reviewed your post and I understand that the computer is running slow.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Have you made any software or hardware changes on the computer?
Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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