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Kenny1636
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Message 1 of 2
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low fps (9-15) all the time

HP Recommended
OMEN by HP - 17-w211ur
Microsoft Windows 10 (64-bit)

Always low fps in any tests or games. I completely reinstalled the OS, changed the video chip and it did not help. Could this be due to the lack of a battery? what else can i try?

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Kenny1636

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. 

 

Please try these steps - HP PCs - Improving Video Game Performance or FPS

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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