low fps after power cut

[sarihusky]

I bought this pc a month ago. Yesterday I was playing Valorant (350fps) and electricity power cut off. I switched to mobile hotspot and continued playing with 60 fps. 20 minutes later, power returned. So my pc was charging. Fps increased to 200. My pc is 240hz so 200fps is unacceptable. I restared my pc, redownloaded GPU drivers, redone the performance settings for windows and for the game, checked GPU Ghz and temperature during the game. I asked chatGPT it said OEM might have restricted my computers performance for pc health and that I can't do anything about it. Everything is normal. But I still get 200fps. How can I fix this problem? PS: I tried resetting the power settings and didn't work (pressing the power button for 30 seconds)

[VikramTheGreat]

Hi @sarihusky,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

You’ve done a lot of the right steps already: driver reinstall, performance settings, and checking temps, but the sudden FPS drop after a power outage and switch to hotspot suggests the power plan or GPU performance state got stuck in a limited mode. This can happen if:

• The system switched to battery saver mode or low-power GPU state during the outage and didn’t fully revert.
• OEM software (like HP Command Center or OMEN Gaming Hub) is enforcing thermal or power limits.
• Windows or BIOS power settings are restricting performance.

Steps to Fix FPS Drop

1. Check Power Plan

• Go to Control Panel → Power Options.
• Select High Performance or Ultimate Performance (if available).
• In Advanced Settings, ensure: 
  • Processor Power Management → Minimum/Maximum = 100%.

2. Check OMEN/HP Performance Mode

• Open OMEN Gaming Hub or HP Command Center.
• Set Performance Mode (not Balanced or Eco).
• Enable Max Fans if thermal throttling is suspected.

3. Verify GPU Settings

• NVIDIA Control Panel → Manage 3D Settings: 
  • Power Management Mode = Prefer Maximum Performance.
• AMD: Set Performance Profile in Radeon Software.

4. Disable Battery Saver

• In Windows Settings → System → Power & Battery.
• Ensure Battery Saver is OFF.

5. Check BIOS Settings

• Restart → Press F10 → Ensure Performance Mode or Fan Always On is enabled.
• Reset BIOS to defaults if unsure.

6. Update BIOS & Chipset Drivers 👉 Official HP® Support

7. Run HP Hardware Diagnostics:👉 HP PC Hardware Diagnostics | HP® Support

• Test CPU and GPU performance.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat