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- HP Community
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- Gaming Notebooks
- missing adaptive screen brightness

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10-14-2018 12:38 PM
hi
i have hp omen 15 dc0051nr model and im missing the slider for screen brightness in power option and i go power option and change plan settings then change advanced power settings i noticed that most of my display setting gone missing i trayed to uninsatll the driver of the desplay and reinastll it again but nothing changed and my giraphic driver is up to date
note / I can adjuset the brightness from the keybord and from settings.. this issue acurre from the last update for the windows 1809
can any one help me .
Solved! Go to Solution.
Accepted Solutions
10-17-2018 08:20 AM
It is great to have you back and your patience is greatly appreciated.
Did you perform the system restore on the computer? If yes, then I recommend you perform a reset on the computer following the steps in the below article and check whether the issue is resolved.
https://support.hp.com/in-en/document/c04742289
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
10-16-2018 05:17 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.
I recommend you change the power plan to High Performance and then check whether you see the adaptive brightness option.
If you continue to face the issue, I recommend you perform a system restore back to the date when the computer was working fine and test.
Follow the steps in the below article to perform a system restore.
https://support.hp.com/us-en/document/c03327545
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
10-17-2018 08:20 AM
It is great to have you back and your patience is greatly appreciated.
Did you perform the system restore on the computer? If yes, then I recommend you perform a reset on the computer following the steps in the below article and check whether the issue is resolved.
https://support.hp.com/in-en/document/c04742289
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee