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‎08-27-2022 03:53 PM

HP Recommended
Product: OMEN by HP - 15-ce096nd
Operating System: Microsoft Windows 10 (64-bit)

the touchepad has a burnt chip so i took it out and threw it away but it is still not turning on the power button keeps blinking and i dont know what to do

Category:
3 REPLIES 3

‎08-27-2022 04:05 PM

HP Recommended

Hello @AlenIbra 

Sorry to hear that you are having problems ... and I would like to help you.

 

Follow the HP standard procedure:

(1) https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report your results

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‎08-28-2022 03:48 AM

HP Recommended

i tried it but nothing hapend screen was black and yea

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‎08-28-2022 01:30 PM

HP Recommended

Hello @AlenIbra 

 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked

- Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

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