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- Gaming Notebooks
- my battery charges to just 49%.

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08-29-2020 06:42 AM
after installing new windows, my laptop charges to just 49% and it really worries me. Please if anyone out there can help me, I would be very happy and grateful
08-29-2020 09:51 AM
Less likely - but takes just a tiny bit of time to implement...
Method – Reload the Driver
Symptoms: Battery stops charging – no known issues with battery or charger – Windows 7 through 10
Control Panel > icon view > Device Manager > Open Batteries > Right-Click “Microsoft ACPI-Compliant Control Method Battery" > Uninstall > tab Action > Check for hardware changes (re-installs the driver)
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Could be that the battery actually needs to be replaced. Please test.
Battery seems “stuck” in a particular charge setting
The battery might be OK and just need calibration (balance / set).
HP Notebook PCs - Testing and Calibrating the Battery (Windows)
TKB Article contributed by HP Wes_notebooks
Clear and easy to understand "how-to" instructions for completing component testing
TKB Article contributed by HP Expert Erico
More than most people ever want to know about their battery is included in this excellent article.
What is going on with the battery installed in my computer?
Battery Report and other solutions
Is your notebook plugged in and not charging?
HP Document
HP PCs and Tablets - About UEFI and the Startup Menu
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Purchase / Replacement Options
OMEN by HP Laptop PC Maintenance and Service Guide
Page 34
Description
3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th generation processors or Intel 7th generation processors with AMD Radeon RX 460 R16MG1-70
Part: 849910-850
Description
4 cell polymer battery - 63.3 Whr (4175 mAh), for use with products with Intel 7th generation processors, not supported by AMD Radeon RX 460 R16MG1-70
Part: 905277-855
Description
Battery cable
Part: 858968-001
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Good Reference
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Examples,
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
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Find / Check for parts at PartSurfer / HP Parts Store
PartSurfer might be able to tell you exactly which parts came with your computer.
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
If HP does not provide the part for retail purchase,
Use your search engine to find a compatible replacement at your favorite online store.
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Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
OMEN by HP Laptop PC - 15t-ax000 CTO (ENERGY STAR)
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