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amongabriel16
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my battery charges to just 49%.

HP Recommended
OMEN by HP Laptop PC - 15t-ax000 CTO (ENERGY STAR)
Microsoft Windows 10 (64-bit)

after installing new windows, my laptop charges to just 49% and it really worries me. Please if anyone out there can help me, I would be very happy and grateful 

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Dragon-Fur
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HP Recommended

@amongabriel16 

 

Less likely - but takes just a tiny bit of time to implement...

Method – Reload the Driver

 

Symptoms:  Battery stops charging – no known issues with battery or charger – Windows 7 through 10

 

Control Panel > icon view > Device Manager > Open Batteries > Right-ClickMicrosoft ACPI-Compliant Control Method Battery" > Uninstall > tab Action > Check for hardware changes (re-installs the driver)

 

==========================================================================

 

Could be that the battery actually needs to be replaced.  Please test.

 

Battery seems “stuck” in a particular charge setting   

The battery might be OK and just need calibration (balance / set).

HP Notebook PCs - Testing and Calibrating the Battery (Windows)

 

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

 

TKB Article contributed by HP Expert Erico

More than most people ever want to know about their battery is included in this excellent article.

What is going on with the battery installed in my computer?

Battery Report and other solutions

Is your notebook plugged in and not charging?

 

 

HP Document

HP PCs and Tablets - About UEFI and the Startup Menu

 

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Purchase / Replacement Options

 

 OMEN by HP Laptop PC Maintenance and Service Guide

Page 34

 

Description

3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th generation processors or Intel 7th generation processors with AMD Radeon RX 460 R16MG1-70

Part:  849910-850

 

Description

4 cell polymer battery - 63.3 Whr (4175 mAh), for use with products with Intel 7th generation processors, not supported by AMD Radeon RX 460 R16MG1-70

Part:  905277-855

 

Description

Battery cable

Part:  858968-001

 

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Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

Find / Check for parts at PartSurfer / HP Parts Store

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find a compatible replacement at your favorite online store.

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP Laptop PC - 15t-ax000 CTO (ENERGY STAR) 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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