my battery stuck on 2 percent.

[dhruv8484]

my battery stuck on 2 percent.

[Hawks_Eye]

Hi @dhruv8484 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

That’s frustrating! A battery stuck at 2% could indicate a calibration issue, a faulty battery, or a power management problem. Here are some steps to troubleshoot:

1. Perform a Battery Reset

• Shut down your laptop.
• Disconnect the charger and hold the power button for 30 seconds.
• Plug the charger back in and turn on the laptop.
• Check if the battery percentage updates.

2. Run HP Battery Diagnostics

• Restart your laptop and press Esc repeatedly.
• Select F2 > System Tests > Battery Test.
• If the test shows a failure, the battery may need replacement.

3. Reinstall Battery Drivers

• Open Device Manager (Win + X > Device Manager).
• Expand Batteries, right-click Microsoft ACPI-Compliant Control Method Battery, and select Uninstall device.
• Restart your laptop—Windows will reinstall the driver automatically.

4. Consider Battery Replacement

• If diagnostics confirm a faulty battery, check your warranty status here.
• If out of warranty, you can find replacement batteries on HP’s official store or third-party retailers.

Let me know if any of these steps help! If the issue persists, professional repair might be the best option.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye