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pankaj_bhati
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my gaming perrformance is very poor

HP Recommended
pavillion au006tx
Microsoft Windows 10 (64-bit)

hello ,

 my  laptop is hp pavillion 15 au006tx, 8 gb ram nvidia 940mx 8gb 

i recently changed my hard drive. i then installed new windows 10 pro from a bootable usb..

i then installed fifa 19 and for first one day it was ok.. then i changed game settings after that game was very laggy and then i changed game settings o lowest still problem persists..

when i am normally browsing my laptop is heating from right side ...

please help me..

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@pankaj_bhati Welcome to HP Community!

 

I understand that gaming performance is very poor.

 

Do not worry. I will try to fix the issue.

 

I will need a few details to provide an accurate solution; 

When was the last time it worked without these issues (date)? 

Which games are causing these issues and are they online games or installed on your PC? 

Have you attempted any steps on your own before posting on HP Forums? 

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

  

In the meantime, you may try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

  • Go to Start Menu > click on Settings. 

  • Type performance > choose Adjust the appearance and performance of Windows.  

  • In the new window, go to the Visual Effects and select Adjust for best performance. 

  • click Apply and ok...this should do the trick. 
     

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 
(by the end of this document, all the issues should be resolved) 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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