Create an account on the HP Community to personalize your profile and ask a question
08-26-2022 11:23 PM
my laptop go power off many times during regular browsing and other work. i using windows 11 . i also tried hold pressing powe button for 1-2 sec and its stared but again 20-30 minutes it power down again. and when i hold pressing power button with charging the charging light was flickering. please give me solution
08-27-2022 06:03 AM - edited 08-27-2022 06:20 AM
08-27-2022 06:24 AM
Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked
- Short circuit test
- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in
- charger/battery test
- Components test
- General cleaning ...
--- HP warranty valid -> Contact HP Support
--- HP warranty expired:
If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.
Didn't find what you were looking for? Ask the community