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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

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1 REPLY 1
HP Recommended

Hello @rusher21 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we talk about the <wireless> problem ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3Please report your results

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