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‎05-25-2021 12:40 AM - edited ‎05-25-2021 02:30 AM

HP Recommended
Product: HP 15-dc1092tx
Operating System: Microsoft Windows 10 (64-bit)

hello hp team, whenever I start gaming(any game  no matter its small or big) my laptop's temperature quickly reach 97 degree Celsius. And when I do anything else like using any browser or video editor its temperature will reach 97 degree Celsius. i have updated the latest update of windows , drivers and bios on May 24, 2021.  and  the temperature  not increase nether decrease from 97 degree Celsius.  temperature stucks on 97 degree Celsius. kindly help me.

1 REPLY 1

‎06-02-2021 10:07 AM

HP Recommended

Hi@Vishal46.

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

 

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