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‎08-07-2023 05:08 PM

HP Recommended

hey everyone i have a HP pavilion gaming laptop. i had it for more than a year. I have been encounter a problem my screen brightness keep dimming and its efect my laptop to start games that i use to play perfectly. i can play any game now when its start to about 1 min in the meno and when i load the game its crash. i dont know what to do. i trying to update everything (my windows, nvidia card, etc ) nothing worked everytime i start my laptop the screen is really dim. please help me figure it out

thank you

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1 REPLY 1

‎08-10-2023 10:40 AM

HP Recommended

Hi @hasan1991 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this https://support.hp.com/in-en/document/ish_4129273-2331498-16 to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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