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- need to replace battery under warranty.

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10-12-2023 06:20 AM
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598U8AV)
Operating System: Microsoft Windows 11
My charging speed was taking too long and I used the diagnostics to find out what's wrong and it showed that my battery is defective and it gave me a failure ID and I have been trying to service my laptop which is under warranty but virtual assistant just guides me to the wrong direction. I need to sort this issue out asap.
Product - Hp Victus 15.6inch ( 6P0W4EA)
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