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new HP Omen gaming laptop ondoard sound extremely low

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HP Omen
Microsoft Windows 10 (64-bit)

this is a brand new laptop bought this week it states it has bang and olufsen sound but the volume is extremely low everything is set on max, headphone volume is ok just onboard sound is the issue

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Message 2 of 3
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@Arryf 

 

What is your HP Omen ? Please try to adjust sound from HP Audio Control. There are many options/feature you can use as shown:

 

HP Audio.png

 

To access HP Audio Control, please hit Win key to get to main menu, scroll down to HP section.

 

You may need to update Audio driver but I need to know what is your HP Omen.  Please use the following way to find out model/product of your machine


             https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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To add onto what Banhein said

OK I think I have found the solution. For Omen users with Bang and Olufesen you have the Omen Audio feature, this enables you to boost bass and change the audio curve and can make the sound sound a lot bit more oumphy and loud and from my limited testing has made has kept the audio steady. (I believe there is a similar program for non-omen products called HP Audio Control or something). However to do this you will need to check the "Enable Audio Enhancements" box in the Realtek Drivers. (P.S. this is NOT the removed Enhancements tab)

 

To find this simply right click on the sound icon on the bottom left

Click on sounds in the sub-menu

Choose playback in the next menu on the top then right click on your internal speakers,In my case Realtek (R) audio. 

Go to properties and then click on the advanced menu and it should be at the bottom

 

I have all the latest possible drivers and bios installed from HP, as well as the latest windows update, however I don't know if that effects anything. If you have any questions about my driver configuration or anything else please don't hesitate to ask. 

 

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