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‎10-08-2024 08:22 PM

HP Recommended
Product: OMEN by HP - 17-an012dx
Operating System: Microsoft Windows 10 (64-bit)

I replaced the battery in my Omen 17-an012dx and now Windows 10 continually reboots after about 5 minutes. The laptop also has a Linux distro and the laptop doesn't reboot in Linux so that is why I suspect Windows is the problem and not the hardware. I have also tried another new battery but had the same problem. If I put the old battery back in the laptop the problem goes away,

 

Any help to solve this problem will be much appreciated

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