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‎08-20-2019 11:11 AM - last edited on ‎08-20-2019 01:23 PM by Retired

HP Recommended

Product: Omen 15-dc0010nr

Operating System:  Microsoft Windows 10 Home (64-bit)

I have the same problem these are my specs I would really appreciate it if you could help me 12gb Ram, intel-i5-8300H CPU 4GHz max, currently at 2.30GHz, NVIDIA GeForce GTX 1050 Ti

3 REPLIES 3

‎08-20-2019 12:02 PM

HP Recommended

Hello @PandaKing 

If you look at my post above, it says if your system only requires a 150W charger, Performance Mode is bypassed.

IF you look at your charger, its only150W so you wont have Performance Mode. I'm sorry.

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‎08-20-2019 01:11 PM

HP Recommended

is that the same reason for why i can't use the rewards or my games tab

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‎08-20-2019 01:24 PM

HP Recommended

@PandaKing

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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