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‎06-25-2020 11:34 AM

HP Recommended
Product: Pavilion 15 cw-1000ua
Operating System: Microsoft Windows 10 (64-bit)

Hello. On my new HP Pavillion Laptop 16 cw-1000ua, for some reason, after installing the 64-bit Windows 10 home, instead of 8 gigabytes of RAM, 5.92 is available. Please tell me what to do?

1 REPLY 1

‎06-25-2020 11:59 AM

HP Recommended

Hi:

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD processors and chipsets.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

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