old warranty on new product?

[shivaniknj]

i recently brought a HP Victus gaming laptop on 19 January 2025. but warranty has already started on it from July 2024. i created a dispute on 24 Jan 2025 and also dropped another mail to servicehead@hp.com but still haven't got any response. no one receives call on the given toll number. what should be done now to solve the problem?

[BeemerBiker]

I notified a moderator of the warranty problem.

If you did not register your product with HP when you bought it then the warranty you are seeing is based on date of manufacture, not date of purchase. You can update the warranty status by contacting HP and providing a proof of purchase.

If you purchased a used or refurbished system you need to check with the vendor (which could be HP).

This link shows how to get warranty information.
Click here to read how to dispute a warranty.

To contact an agent:
your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.