• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-16-2022 09:28 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (457S2AV)
Operating System: Microsoft Windows 11

siritrilok_0-1658027503467.png

every time i open omen gaming hub app it show notification like i attached ( normal updates have failed. we will launch the store page). i am using windows 11 64 bit version 21h2. it happend after update from the store. i tried uninstall and re intstall from store but not resolved and i tried from omen gaming hup wesite also but here also disappointed not resolve the issue. i tried sdk intstalled from wesite but no use. can any one know how to solve this issue.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2022 04:07 PM

HP Recommended

Hello @siritrilok 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Uninstall OMEN Gaming Hub

(2) Reboot

(3) Install ( HP ) OMEN Gaming Hub

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

(4) Reboot and test again ...

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-17-2022 04:07 PM

HP Recommended

Hello @siritrilok 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Uninstall OMEN Gaming Hub

(2) Reboot

(3) Install ( HP ) OMEN Gaming Hub

OMEN Gaming Hub SDK Package

1.0.57 Rev.A48.3 MBMay 4, 2022Download

(4) Reboot and test again ...

Was this reply helpful? Yes No

‎07-17-2022 09:51 PM

HP Recommended

It was a great pleasure to help you 

best regards

Was this reply helpful? Yes No

‎07-19-2022 08:28 AM

HP Recommended

i really apriciate for your help but the solution was temperory and problem persists again today. i followed your steps today also which you suggested but no use now problem not solved. today while i am following your suggested steps first i uninstall the gaming hub app after that i reboot and then i tried to install sdk that you suggested but in the middle of no where blue screen came 1111111111111111.jpeg

Was this reply helpful? Yes No

‎07-19-2022 11:01 AM

HP Recommended

Hello @siritrilok 

 

(1) Following this detailed guide:

https://www.tomshardware.com/how-to/fix-irql-not-less-or-equal-errors-windows

 

(2) Please report your results

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.