• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
hp omen 15, 2018 model
Microsoft Windows 10 (64-bit)

For the past few months, my laptop is overheating even when not being used, temperatures reach up to 70 degrees C. When even a small task is being done temperatures hit 90 degrees. and when the charger is connected laptop instantly rises to over 95 degrees even while not using any application. disconnecting charger drops to 15 degrees and slowly cool down to around 60-70 degrees. Any help is appreciated, Undervolting has not helped either,  hardware diagnostics of every component is perfect. When playing a game CPU or GPU usage goes 100% and drops instantly with huge render latency issues.

1 REPLY 1
HP Recommended

@Arafath_164

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/vn-en/product/hp-pavilion-g6-2300-notebook-pc-series/5330578/document/c016574...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.