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- over heating

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07-10-2021 09:16 AM
For the past few months, my laptop is overheating even when not being used, temperatures reach up to 70 degrees C. When even a small task is being done temperatures hit 90 degrees. and when the charger is connected laptop instantly rises to over 95 degrees even while not using any application. disconnecting charger drops to 15 degrees and slowly cool down to around 60-70 degrees. Any help is appreciated, Undervolting has not helped either, hardware diagnostics of every component is perfect. When playing a game CPU or GPU usage goes 100% and drops instantly with huge render latency issues.
07-13-2021 10:32 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/vn-en/product/hp-pavilion-g6-2300-notebook-pc-series/5330578/document/c016574...
Let me know if this helps.
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Have a great day!
I am an HP Employee