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HP Recommended
HP Pavilion Gaming - 15-dk0013nt

my product number:7AM62EA#AB8   I download latest drivers updates from hp support assistant.I reset to windows 11 and even went back to windows 10 to try to connect to 5ghz wifi, but it could not connect.the problem is not in wifi, I can connect to 5ghz wifi on the same network with different computers and phones.

1 REPLY 1
HP Recommended

I tried it in linux and I was able to connect to the 5 ghz network without error, but I cannot connect in windows 10 or 11

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