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plastic peeling away from screen and joints pulling apart - known problem?

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HP gaming pavilion 15-cx0511na
Microsoft Windows 10 (64-bit)

Hi, strangely over the last 2-3 weeks the plastic that is stuck to the screen has been peeling away. Only two or three days ago, the connector has been breaking away and showing the hinges underneath. This is very strange as I haven't dropped it or anything. My guess is that because I use it for gaming, the hot air from the fan has made the screen pull away and has had a ripple effect onto everything else. Please aid.



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@barry____ I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.


Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community. 

I am an HP Employee

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