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‎03-15-2019 11:17 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello 
I wanted to install the "Hp coolsence" software on my laptop but when i tried to install it.A problem appeared (screenshot)
when i want for "Yes" i was thrown to the site of Microsoft but there is version 4.0,but meСнимок.PNG need 3.5 
I have is already installed.I tried to put 3.5 but i got an error what should i do

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-16-2019 07:51 AM

HP Recommended

Hi:

 

Net Framework 3.5 is turned off by default in W10.

 

The only way to install it is as follows...

 

Go to the Windows control panel>Programs>Turn Windows features on or off>a window will appear.

 

Check the first box to install Net Framework 3.5.

 

It will take several minutes for the installation to complete.

View solution in original post

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3 REPLIES 3

‎03-16-2019 07:51 AM

HP Recommended

Hi:

 

Net Framework 3.5 is turned off by default in W10.

 

The only way to install it is as follows...

 

Go to the Windows control panel>Programs>Turn Windows features on or off>a window will appear.

 

Check the first box to install Net Framework 3.5.

 

It will take several minutes for the installation to complete.

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‎03-19-2019 06:06 AM

HP Recommended

Hello
thank you helped me.But This is useless program.Does nothing at all.
just spent time(6hour)

 

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‎03-19-2019 06:52 AM

HP Recommended

You're very welcome.

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