product details

[avidha]

I have purchased my new gaming laptop on 27.06.2025 but I have some doubt as mention below:-

1. Bundled warranty coverage is showing as valid from 08.04.2025 to 07.04.2026

2. Factory warranty coverage is showing as valid from 13.12.2024 to 16.01.2026

3. Factory warranty coverage is showing as valid from 13.12.2024 to 16.04.2025 (expired)

Please confirm

[BeemerBiker]

I notified a moderator of the warranty problem.

If you did not register your product with HP when you bought it then the warranty you are seeing is based on date of manufacture, not date of purchase. You can update the warranty status by contacting HP and providing a proof of purchase.

If you purchased a used or refurbished system you need to check with the vendor (which could be HP).

This link shows how to get warranty information.
Click here to read how to dispute a warranty.

To contact an agent:
your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.

[VikramTheGreat]

Hi @avidha,

Welcome to the HP support community.

I understand you have a brand new Gaming Pc congratulations on purchasing a new device,  and I understand you have trouble with the warranty. I will surely try to get all the help. Please share the invoice copy and Pc details in a Private message so I can try to find and get all the help.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support