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- "Plug in,not charging"
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01-13-2019 05:04 AM
When my laptop is plugged in,the battery notification icon show "plug in,not charging" and the battery percentage level remains the same even it's still charging.
Someone plz help me to give advices
Solved! Go to Solution.
Accepted Solutions
01-14-2019 06:36 PM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that the battery is not getting charged and you are getting plugged in not charging message.
I’d love to help!
Follow below steps to fix this issue.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Restart the computer and the issue should be fixed.
If the issue persists, I recommend you update the bios the from the below link and test.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
01-14-2019 06:36 PM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that the battery is not getting charged and you are getting plugged in not charging message.
I’d love to help!
Follow below steps to fix this issue.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Restart the computer and the issue should be fixed.
If the issue persists, I recommend you update the bios the from the below link and test.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
01-16-2019 02:45 AM
I am not an expert but trust me your battery is dying its time to replace it no troubleshooting or any other solution will work for you. I am using HP Laptops for almost 8 years. And I am about to buy my 7th HP laptop within a week or two, I faced the same issue with every laptop I used and the solution is battery replacement.
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