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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Microsoft Windows 11

i have omen 16 laptop which supports ddr5 5600 by  official manual but when i installed new ddr5 5600 rams with higher density (initially ddr5 4800 16gb (8gb x 2)) the device still runs at 4800mhz what could be reason and how to solve it?

 

1 REPLY 1
HP Recommended

According to the notebooks that come under the 755F7AV product number you posted, they come with Intel i7-13700HX processors.

 

That processor can only run the memory at a maximum speed of 4800 MHz which is why HP installed a DDR5-4800 MHz memory chip in your notebook.

 

Intel® Core™ i7-13700HX Processor

 

There is nothing you can do to have the DDR5-5600 memory run any faster than 4800 MHz.

 

Hopefully, you didn't pay more for the DDR5-5600 memory than you would have for a DDR5-4800 memory chip.

 

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