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- Re: random shutdown/locking during gameplay in my gaming lap...
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08-28-2020 08:29 PM - edited 08-28-2020 08:30 PM
its since 1 month that my laptop gets locked after playing heavy games like gta 5,etc.
I think its the issue with the new bios update that is F.08
i tried to downgrade it to F.05 by recovery flash drive method but nothing helps.
to understand my problem deeply,refer to this link
https://www.youtube.com/watch?v=thqXECTUoFo
i have amd ryzen 3550h cpu
nvidia gtx1650
1tb hdd and 128gb ssd model
m0odel no : 15 ec 0xxx
please help me with a solution for this as now many people are facing this problem
waiting for your reply
Solved! Go to Solution.
Accepted Solutions
09-03-2020 09:01 PM
BIOS F.10 has released. Please try installing it to resolve the shutdown issue. We strongly recommend you to upgrade to BIOS F.10 rather than downgrading it to F.05
CVA info - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.cva
Download - https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108789.exe
I am HP Employee
08-28-2020 10:36 PM
From what I can see from everyone elses experience, no.
One person claimed he could downgrade it. But in my experience, if you have trouble downgrading a bios to begin with and you try to force it anyways, you might end up bricking the motherboard. So I would play it safe and wait, no matter what someone else claims. My humble opinion.
08-29-2020 12:42 AM
i have successfully downgraded my bios to F.05
just refer this links:
https://drive.google.com/drive/u/0/folders/1sMLrhAv6WB83tV7gXTg5tTJq6_wrStOi
this is a pdf that will guide you how to downgrade bios to F.05 by all methods
this is the download link of the firmware version:
https://wetransfer.com/downloads/6c3db862c7433c2c4c23515f8f176da320200828093944/e7838c
i hope that helps all and everyone can play peacefully until new update comes
please share this to everyone
peace!
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