• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎08-10-2020 10:10 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-ec0xxx
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery is charging very slowly after the latest BIOS update 1% take about 20 minutes 

all the the driver of my laptop are up to date,so help me fix this problem

1 REPLY 1

‎08-13-2020 07:57 AM

HP Recommended

@Neir, Welcome to the HP Support Community!

 

Have you tried using an alternate AC Power Adapter?

 

If the issue occurred only after the BIOS update, let us recover the BIOS

Kindly follow the steps mentioned in this document - Recovering the BIOS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.