-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- swollen battery, cant find replacement

Create an account on the HP Community to personalize your profile and ask a question
08-24-2020 11:56 AM - edited 08-24-2020 12:57 PM
When i opened my laptop to clean it, i saw my battery (TE03XL) was swollen. I have tried looking for this battery on the HP website (and the HP parts website) but I didn't find anything. Is it possible to order a battery (the same type or another one ) that fits for my laptop? And on what website? I have my laptop almost 4 years, but it still works perfectly.
You can find a photo of my 'swollen' battery in attachment.
Yours sincerely,
Dries De Braekeleer

08-24-2020 06:22 PM
Hello @Dovaklin
Those batteries do that over time unfortunately. HP does not sell any Omen Gaming Laptop batteries either. You will have to Google what ever can be found in your area like eBay perhaps.
I did find that Ali Express ships all over the world. Maybe that will work?
https://www.aliexpress.com/item/32807438863.html
This is the battery... 3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th generation processors or Intel 7th generation processors with AMD Radeon RX 460 R16MG1-70 Model number 849910-850
08-24-2020 06:25 PM - edited 08-24-2020 06:27 PM
Also note that the HP specs shows it came with a 120w power adapter. But this was a mistake. It should have been 150w if yours doesn't have it. Anything with an GTX 965m graphics or higher needed the bigger wattage.
You wont experience any FPS drops unless you are in a high demanding game. But if you do, you need the bigger charger adapter.