cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
AJAY711
New member
3 2 0 0
Message 1 of 4
516
Flag Post

the battery in my pc is draining so fast

HP Recommended
hp pavillion gaming laptop 15 dk0xxx
Microsoft Windows 10 (64-bit)

from the first day i bought and till now the battery is just draining too fast it just stands for 1 hour maximum 1 and a half an hour never more than that I am always needed to keep it plugged in to use it because of this battery life. first I thought only my one had this problem then while I was searching in internet to find some solution to this I also saw some other people telling the same problem from this same model laptop. so please someone tell a solution for this issue.

thank you.

3 REPLIES 3
AJAY711
Author
New member
3 2 0 0
Message 2 of 4
Flag Post
HP Recommended
Was this reply helpful? Yes No
Echo_Lake
HP Support Agent
HP Support Agent
26,679 26,613 1,254 1,294
Message 3 of 4
Flag Post
HP Recommended

@AJAY711

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • 1. Go to Start, search for Device Manager, and open this result.
  • 2. Expand batteries.
  • 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
  • 4. Shut down the computer. 
  • 5. Disconnect the charger.
  • 6. Remove the battery.
  • 7. Hold down the power button for 1 minute.
  • 8. Insert the battery only.
  • 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
AJAY711
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

how should i remove the battery please elaborate the step

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation