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‎12-03-2020 01:30 AM

HP Recommended
Product: Hp Omen 17 cb1020nf
Operating System: Microsoft Windows 10 (64-bit)

Hello to all!

I have a question concerning the operation of my product, it is the integrated HD Wide Vision HD Photo webcam of my Gamer Hp Omen 17 cb1020nf laptop PC. The webcam can take a picture with 0.9 Megapixel with a maximum resolution of 1280x720. When I run the webcam, the video quality is average. I would like to know if this is normal? Do those who have the same product as me or connoisseurs in the field of microcomputing find this normal or not?

1 person had the same question
1 REPLY 1

‎12-06-2020 11:12 AM

HP Recommended

@KunFouPanda

 

I reviewed your post and I understand that you want to know about the webcam image quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, it is normal and if you are facing issues with the image quality you can follow the below steps.

 

The first thing to do is to make sure your video recording environment has good lighting. Next, adjust the image quality using the adjustments available from the webcam software. Most webcam software allows you to adjust quality settings for contrast, colors, and brightness. To resolve problems with choppy playback, reduce the size of the video image from the software settings, use a high-speed Internet connection (for Instant messaging), and do not use other high-speed USB devices at the same time you are using the webcam.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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