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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1 REPLY 1
05-02-2025 05:23 AM - edited 05-04-2025 11:35 PM
Hello,
If there is a device with a yellow exclamation mark or labeled Unknown Device, this is likely your touchpad.Download the latest touchpad/trackpad driver for your model (look under Windows 11 64-bit if available)
Restart your PC → Press F2, DEL, or ESC (varies by brand) to enter BIOS hctra
Look for an option like Internal Pointing Device or Touchpad
Make sure it’s enabled, then save and exit
Go to Settings > Windows Update
Click Check for updates
Then click Advanced Options > Optional Updates and install any driver updates
I hope this info will helps you.
Best Regards
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