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‎07-25-2022 06:31 PM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0068wm
Operating System: Microsoft Windows 11

I have seemed to accidentally disable my mouse touchpad. I have gone into all the settings i can find or search and nowhere can I seem to find an option to turn it back on or that it was ever there. any help would be greatly appreciated!

Category:
2 people had the same question
1 REPLY 1

‎08-05-2022 03:26 PM

HP Recommended

Hello @darkangel42o311 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Try ...

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.55 Rev.A23.4 MBJun 5, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

ELAN Precision Touchpad Filter Driver

22.2.21.2 Rev.A2.6 MBNov 27, 2020Download

 

(5) Reboot and test [touchpad] again ... 

(6) Please report your results

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