-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- turning on the laptop

Create an account on the HP Community to personalize your profile and ask a question
04-23-2024 11:27 AM
Hello, I have a problem with turning on my laptop, when I press the power button it turns on for 2-3 seconds and immediately turns off
04-23-2024 12:30 PM - edited 04-23-2024 12:30 PM
Is the power adapter working? LED light up when plugged in?
When did this happen? Anything unusual like a thunderstorm, added memory, etc?
Possibly a fan may not be spinning and the computer shuts down immediately.
You might be able to just look and tell if the fans work or not depending on your model
https://www.youtube.com/watch?v=CTniEcB_HkA&ab_channel=thecollegepicker
if not turning then: How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air
else
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
04-23-2024 12:41 PM - edited 04-23-2024 03:33 PM
(sorry for any errors in the text, if there are any, I am writing through a translator) power works, I connected another charger. The LED lights up on the power button and on the caps button. this happened 3 weeks ago, I was playing the game rust, then I turned off the laptop, after 2 hours I wanted to play again and it wouldn’t turn on. The fan starts running when turned on and turns off with the laptop
04-23-2024 07:09 PM
This does not look good. Try a hard reset
Turn on the computer by holding the power button down for 20 full seconds then release. Press the Power button one more time (if necessary) to start the computer and then repeatedly press the ESC key and enter the diagnostic option page (F2 is diagnostics) |
If you cannot get into diagnostics or boot into BIOS then
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it