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- unable to access my bluetooth
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06-09-2020 02:23 AM
I haven't been able to access my bluetooth for a very long time. I am unable to toggle my bluetooth on or off and even in device manager i cant find my bluetooth driver. I can only see my bluetooth driver in device manager if only i select the show hidden devices option. I have opened the hp website, typed my laptop serial number and i am still unable to find my bluetooth. Usually with other laptops, you can find your bluetooth driver under the Driver network option but i cant find driver network with my laptop. I used to have bluetooth but it just dissappeared. please i need help
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Accepted Solutions
06-09-2020 06:22 PM
Your machine has Intel 7260 wifi+Bluetooh 4.0 card. Did you upgrade your machine ? There is no Windows 10 drivers for Intel 7260 adapter on its support site
https://support.hp.com/us-en/drivers/selfservice/hp-omen-15-5000-notebook-pc/7281265
Please download and install
https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-09-2020 06:22 PM
Your machine has Intel 7260 wifi+Bluetooh 4.0 card. Did you upgrade your machine ? There is no Windows 10 drivers for Intel 7260 adapter on its support site
https://support.hp.com/us-en/drivers/selfservice/hp-omen-15-5000-notebook-pc/7281265
Please download and install
https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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