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usb port not recognising devices

HP Recommended
Omen 17
Microsoft Windows 10 (64-bit)

So my laptops warrenty just ran out a week ago and now it has a problem, one of the USB ports will not recognise devices, it is giving them power (lights on mouse/keyboard coming on) but they arent actually working, I've tried reinstalling drivers and a few other things i read online but none of them helped. when I go into device manager it says "unknown USB Device (Device Descriptor Request Failed)"

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