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02-09-2022 06:34 PM - edited 02-09-2022 06:34 PM
hello 😃
i have a weird problem that is i have bought my laptop in 26/5/2021
and when i download hp support assistant and check warranty date i found it start on 10/11/2020
and ended in 09/12/2021
what is the problem ??!
02-09-2022 06:51 PM
Hi:
HP starts the warranty clock ticking the minute the PC leaves the assembly plant, so the longer the PC sits unsold somewhere, the less time remains on the warranty.
HP has a process for you to get the warranty start date corrected to the date you purchased the notebook.
There are two ways to do that:
1. Submit an online warranty dispute form.
HP PCs, printers - Dispute a warranty status | HP® Customer Support
2. Contact HP support and submit a warranty dispute.